Karan joined HMK in 2005 as a Commercial Small Business Account Executive. She is trained in the use of the agency management system, Microsoft word, excel and outlook. She uses her knowledge of carrier rating systems and carrier products and websites to find optimal insurance solutions for her clients. In her role, Karan regularly markets new business and renewals, processes policy changes and audits, and corresponds with both carriers and clients. She has her Certified Insurance Service Representative designation for the past 15 years and has been in the insurance industry for over 25 years. Karan has an Associate’s Degree in Office Management from Northampton Community College. Outside the office Karan enjoys spending time with her friends and family. She is a huge animal lover (she has six dogs) and donates to local no kill shelters.